Your privacy is important to us. It is Simpsons Removals LTD's policy to respect your privacy and
comply with any applicable law and regulation regarding any personal information we may collect
about you, including across our website, https://removalss.co.uk, and other sites we own and
Personal information is any information about you which can be used to identify you. This includes
information about you as a person (such as name, address, and date of birth), your devices, payment
details, and even information about how you use a website or online service.
In the event our site contains links to third-party sites and services, please be aware that those sites
and services have their own privacy policies. After following a link to any third-party content, you
This policy is effective as of 5 September 2021.
Last updated: 5 September 2021
Information We Collect
Information we collect falls into one of two categories: 'voluntarily provided' information and
'automatically collected' information.
'Voluntarily provided' information refers to any information you knowingly and actively provide us
when using or participating in any of our services and promotions.
'Automatically collected' information refers to any information automatically sent by your devices in
the course of accessing our products and services.
When you visit our website, our servers may automatically log the standard data provided by your
web browser. It may include your device’s Internet Protocol (IP) address, your browser type and
version, the pages you visit, the time and date of your visit, the time spent on each page, and other
details about your visit.
Additionally, if you encounter certain errors while using the site, we may automatically collect data
about the error and the circumstances surrounding its occurrence. This data may include technical
details about your device, what you were trying to do when the error happened, and other technical
information relating to the problem. You may or may not receive notice of such errors, even in the
moment they occur, that they have occurred, or what the nature of the error is.
Please be aware that while this information may not be personally identifying by itself, it may be
possible to combine it with other data to personally identify individual persons.
When you visit our website or interact with our services, we may automatically collect data about
your device, such as:
Unique device identifiers
Data we collect can depend on the individual settings of your device and software. We recommend
checking the policies of your device manufacturer or software provider to learn what information
they make available to us.
We may ask for personal information — for example, when you submit content to us or when you
contact us — which may include one or more of the following:
-Social media profiles
User Generated Content
We consider 'user-generated content' to be materials (text, image and/or video content) voluntarily
supplied to us by our users for the purpose of publication on our website or re-publishing on our
social media channels. All user-generated content is associated with the account or email address
used to submit the materials.
Please be aware that any content you submit for the purpose of publication will be public after
posting (and subsequent review or vetting process). Once published it may be accessible to third
Open Web Analytics
Your Rights and Controlling Your Personal Information
Your choice: By providing personal information to us, you understand we will collect, hold, use, and
personal information to us, however, if you do not, it may affect your use of our website or the
products and/or services offered on or through it.
Information from third parties: If we receive personal information about you from a third party, we
about somebody else, you represent and warrant that you have such person’s consent to provide
the personal information to us.
Marketing permission: If you have previously agreed to us using your personal information for direct
marketing purposes, you may change your mind at any time by contacting us using the details
Access: You may request details of the personal information that we hold about you.
Correction: If you believe that any information we hold about you is inaccurate, out of date,
incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy
policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete,
misleading, or out of date.
Non-discrimination: We will not discriminate against you for exercising any of your rights over your
personal information. Unless your personal information is required to provide you with a particular
service or offer (for example providing user support), we will not deny you goods or services and/or
charge you different prices or rates for goods or services, including through granting discounts or
other benefits, or imposing penalties, or provide you with a different level or quality of goods or
Downloading of Personal Information: We provide a means for you to download the personal
information you have shared through our site. Please contact us for more information.
Notification of data breaches: We will comply with laws applicable to us in respect of any data
Complaints: If you believe that we have breached a relevant data protection law and wish to make a
complaint, please contact us using the details below and provide us with full details of the alleged
breach. We will promptly investigate your complaint and respond to you, in writing, setting out the
outcome of our investigation and the steps we will take to deal with your complaint. You also have
the right to contact a regulatory body or data protection authority in relation to your complaint.
Unsubscribe: To unsubscribe from our email database or opt-out of communications (including
opt-out using the opt-out facilities provided in the communication. We may need to request specific
information from you to help us confirm your identity.
We use 'cookies' to collect information about you and your activity across our site. A cookie is a
small piece of data that our website stores on your computer, and accesses each time you visit, so
we can understand how you use our site. This helps us serve you content based on preferences you